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Let’s power your payments

Our Australian-based team is ready to help you find the right solution.

Phone

Talk to our team

1300 641 310

Monday to Friday from 8am to 5pm

CheckOnline signup with next business day approval.
CheckFriendly support when you need it.
CheckTailored rates for high-volume businesses.

Most businesses get a response within 1 business hour.

FAQs
Have a Question?
What's the best way to contact Pay Advantage support?

For fastest response, use our contact form above or email us directly. For urgent account issues, call our support line. We also offer live chat during business hours for quick questions and technical support.

How quickly will I receive a response to my inquiry?

We aim to respond to all inquiries within 2-4 business hours. Technical support requests are typically answered within 1-2 hours during business hours. For urgent issues, our phone support provides immediate assistance.

What information should I include when contacting support?

Please include your business name, account email, and a detailed description of your issue. For technical problems, include screenshots and error messages. This helps us resolve your inquiry faster and more efficiently.

Do you offer phone support or just email?

We offer multiple contact options: email support, phone support during business hours (9 AM - 6 PM AEST), live chat, and this contact form. Choose the method that works best for your situation and urgency level.

Can I schedule a demo or consultation call?

Absolutely! We offer free consultation calls to discuss your payment needs and demonstrate our platform. Use our contact form to request a demo, and we'll schedule a convenient time to show you how Pay Advantage can benefit your business.

Is there a difference between sales and technical support?

Yes - our sales team handles new accounts, pricing questions, and product demos. Technical support assists with existing accounts, integration issues, and platform troubleshooting. We'll route your inquiry to the right team automatically.

Need help? Find the right guide from

Our Help Centre

All our setup guides, support articles, and training materials in one easy place.